Who we are
We are an award-winning florist and gift boutique located in Perth’s historic Code’s Mill building.
Our physical address is: 17 Wilson St. East, Perth, ON K7H 1L
Our website address is: http://kellysflowers.ca.
What personal data we collect and why we collect it
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Contact forms
Certain areas of the site use contact forms in order to generate an email message directed to us (and only us).
Contact forms capture personal data such as your name and email address, necessary to generate such email and allow for a smooth communication. Thankfully, that’s all we need and no unnecessary additional data is required from you.
Of course, and clearly, we do not use the information for marketing purposes.
Cookies
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
woocommerce_cart_hash, session, helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart , session, helps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_ ,2 days, contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewed, session, powers the Recent Viewed Products widget.
store_notice[notice id] , session, allows customers to dismiss the Store Notice.
No personal information is stored within these cookies.
woocommerce_snooze_suggestions__[suggestion], 2 days, allows dashboard users to dismiss Marketplace suggestions, if enabled.
woocommerce_dismissed_suggestions__[context], 1 month, count of suggestion dismissals, if enabled.
tk_ai, session, stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, products, etc.) – embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
We mostly use embedded videos (from YouTube). It is pretty reliable with their data handling so hopefully there is nothing to worry about.
Analytics
When you use our site, our tracking service providers such as Google Analytics collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels).
Cookies are small data files stored on your hard drive or in device memory that help us improve our site and your experience, and track usage of our resources. These service providers may use cookies to collect and store information about your device, such as time of visit, pages visited, time spent on each page of the site, links clicked and conversion information, browser, mobile network information, and type of operating system used.
Who we share your data with
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
How long we retain your data
If you make a purchase, we retain your billing information and order details for at least 7 years – for accounting purposes.
Finally, we keep Google Analytics and other tracking data indefinitely, to allow for a smooth running of our business and compare analytics trends over the years.
What rights you have over your data
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@kellysflowers.ca
Billing and Shipping
If you purchase products or services on the site, we need to collect your billing/shipping information in order to generate an invoice.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
Additional information
How we protect your data
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
What third parties we receive data from
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Contact Information
If you have a question about this Privacy Policy please contact us at contact@kellysflowers.ca
Privacy Policy Changes
We may modify this Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this Policy, we will provide additional notice to you, such as by sending you an email, or displaying a prominent notice on our site. By continuing to use the site after any changes come into effect, you agree to the revised Policy.